CapZest
Questions people ask
Do I need an internet connection?
Not for captions — the speech model is part of the app, so transcription works offline. You only need a connection to buy Pro or watch an optional ad.
The captions have a wrong word.
Tap the word or line to edit it before exporting. Clear speech with little background music gives the best results. If the language was detected wrongly, pick it yourself from the 15 languages.
How do I get an SRT file?
After captioning, choose the SRT export and send it anywhere with your phone's share menu. It's free.
How long can my video be?
Up to 3 minutes per video.
How do I remove the watermark?
Exports from the Pro version have no watermark.
I bought Pro on a new phone and it's not unlocked.
Open the app's upgrade screen and tap Restore purchases while signed in to the same Google account you bought with. On iPhone, use Restore purchases on the upgrade screen.
How do I cancel my subscription?
Subscriptions are managed by the store, not by us. Android: Google Play → profile picture → Payments & subscriptions → Subscriptions. iPhone: Settings → your name → Subscriptions. Uninstalling the app does not cancel a subscription.
Still stuck?
Email support@lotuskite.com with your phone model, OS version and app version (shown in the app's settings). We usually reply within two working days.