Lotus Kite / Apps / SepiaLume

SepiaLume

Film camera · Android · iOS

Questions people ask

The camera shows a black screen.

Allow camera access for SepiaLume in your phone's settings, and close other apps that might be using the camera.

Where are my photos?

Android: in your gallery under SepiaLume. iPhone: in the Photos app.

Why is the front-camera photo mirrored?

It's saved exactly as you saw it in the viewfinder.

What's the difference between a camera pack and PRO?

A camera pack is a one-time purchase that unlocks five cameras for good. PRO unlocks every camera.

I bought PRO or a camera pack on a new phone and it's not unlocked.

Open the app's upgrade screen and tap Restore purchases while signed in to the same Google account you bought with. On iPhone, use Restore purchases on the upgrade screen. Camera packs are restored too.

How do I cancel my subscription?

Subscriptions are managed by the store, not by us. Android: Google Play → profile picture → Payments & subscriptions → Subscriptions. iPhone: Settings → your name → Subscriptions. Uninstalling the app does not cancel a subscription.

Still stuck?

Email support@lotuskite.com with your phone model, OS version and app version (shown in the app's settings). We usually reply within two working days.